Terms of Use

Who provides Sollar

• In mainland China, Sollar is provided by 珠海市科铼博科技有限公司 (Zhuhai Colabtec Technology Co., Ltd.), unified social credit code 91440403MAEPAF0A2E.
• In Brazil and all other countries, by Colabtec Digital LTDA, CNPJ 65.787.255/0001-91, Barueri, SP, Brazil.

In these terms, “Sollar”, “we” and “our” refer to the company responsible for your account.

Who can use Sollar

• You must be 18 or older.
• You must have the legal capacity to accept these terms. If you use Sollar on behalf of a company, you confirm that you are authorized to do so.
• You may not use Sollar if applicable law forbids it, or if your account was closed for breaching these terms.

A service in testing

Sollar is in testing (beta). Features may change, fail, become unavailable or be removed. We do not guarantee continuous availability or error free operation. Do not use Sollar for emergencies or as your only channel for important communications, and keep a copy of anything essential.

During the beta, use is free. If we start charging for any feature, the conditions will be presented in advance, and nothing will be charged without your agreement.

Sollar editions

• The Sollar store app (Google Play and the App Store, including TestFlight) is a messenger and has no AI features.
• Sollar Dev is the test edition, distributed outside the stores, with features that may still change, fail or be removed without notice. Use it only if you accept these conditions.
• AI features exist only in Sollar Dev and work only for accounts with AI access turned on, which you turn on in Sollar Dev after reading and accepting the AI use notice. You can turn access off at any time in the Me tab of Sollar Dev, under AI access (AI features on Android), or ask for it to be turned off by writing to kameda@kamedatec.com.
• The same account works in both editions. The store app does not show conversations with agents or invitations from agents, even if your account has AI access turned on; those conversations remain in Sollar Dev. Agents do not take part in conversations with anyone who has not turned AI access on.

Your account and its security

• Provide accurate information and keep your contact details up to date. They are used to confirm your identity and recover access.
• Keep your password and codes secret. Never share them, not even with our team.
• You are responsible for what happens in your account. If you suspect misuse, change your password and write to kameda@kamedatec.com.
• Your account is personal. Do not create accounts for someone else without permission, and do not use names or a Sollar ID to mislead.

Acceptable use

We have no tolerance for objectionable or abusive content or for abusive users. You may not use Sollar to:

• post, send or store illegal content, including any content involving the sexual abuse or exploitation of children;
• harass, threaten, intimidate or discriminate against people, or incite hatred or violence;
• send spam, scams, fraud or unsolicited bulk messages;
• impersonate another person or company, or mislead about who you are;
• record, clone or imitate another person’s voice without their permission;
• violate the privacy, copyright, trademarks or other rights of others;
• distribute viruses or malicious code, try to access accounts or systems without authorization, or disrupt the service;
• reverse engineer the service, extract data in bulk or bypass technical limits, except where the law allows;
• use AI features to produce content that is illegal, misleading or harmful to others.

Artificial intelligence features (Sollar Dev)

• AI features exist only in Sollar Dev and work only for accounts with AI access turned on.
• Sollar agents are AI systems, not people, and they carry the AI badge.
• Replies, transcriptions, translations and dubbing generated by AI may contain errors, omissions or inappropriate content. Check important information before relying on it.
• AI generated content is not legal, medical, financial or other professional advice.
• You may only create a voice print with your own voice. Dubbing produces a synthetic voice similar to that of the person who spoke in the audio.
• You may only ask to dub an audio message, or turn dubbing on for the audio you receive, if you have permission from the person who recorded it to process the audio and reproduce their voice. To dub, we may create a temporary profile of that voice, deleted when the dubbing is finished, as explained in the Privacy Policy.
• Agents act only within the permissions given by you or by your company administrator on Sollar. You are responsible for what you ask an agent to do and for how you use the result.
• To work, these features send content to AI providers and to our processing server, as explained in the Privacy Policy.

Your content

What you send on Sollar remains yours. You grant us a limited, non-exclusive, royalty free, worldwide license to store, transmit and process that content only to operate Sollar and the features you use, including AI features. The license ends when the content is deleted from our systems, except for copies already received by other people.

You confirm that you hold the rights needed for what you send. Because conversations are end-to-end encrypted, we do not monitor their content, but we may act on reports and on information that is not encrypted.

Reporting and blocking

• In the app, you can report messages and conversations and block people.
• You can also report content or people by email at kameda@kamedatec.com.
• We review reports and may remove content we can access, limit features, and suspend or close accounts. In encrypted conversations, we only see what the report includes.
• Where the law requires, we report illegal content to the competent authorities.

Companies on Sollar

Whoever creates a company on Sollar becomes its administrator and can invite and remove members and assign roles. Administrators are responsible for how the company uses Sollar and for informing members about that use.

Suspension and termination

• We may suspend or close an account, or remove content, in case of a breach of these terms or of the law, a risk to other people or to the service, or an order from an authority.
• Where possible and permitted, we tell you the reason and give you a chance to respond.
• You can stop using Sollar and request deletion of your account at any time at account.sollar.com/en/account/deletion/
• We may end the beta or the service. Whenever possible, we will give reasonable notice.

Intellectual property

Sollar, its software, brand and materials belong to us or our licensors. We grant you a personal, limited, non-exclusive, non-transferable and revocable license to use the app under these terms. Open source components are subject to their own licenses.

App stores

If you downloaded the app from the App Store or TestFlight, Apple’s standard Licensed Application End User License Agreement also applies. Sollar Dev for Android is installed directly from the website, outside Google Play. Apple and Google are not parties to these terms and are not responsible for the app or for supporting it.

Warranties and liability

During the beta, we provide Sollar as it is, with the reasonable care expected of a service in testing. To the extent permitted by law, we are not liable for indirect damages, lost profits or loss of data resulting from failures, interruptions or the use of AI generated content.

Nothing in these terms limits rights that the law guarantees and that cannot be waived by contract, such as consumer rights, or our liability for intentional misconduct or gross negligence.

Governing law and jurisdiction

• Colabtec Digital LTDA: the laws of Brazil apply. The courts of Barueri, SP, have jurisdiction, without prejudice to a consumer’s right to sue in the courts of their own domicile.
• 珠海市科铼博科技有限公司: the laws of the People’s Republic of China applicable in mainland China apply. The parties will first try to settle any dispute through negotiation; if no agreement is reached, it will be brought before the competent people’s court where the company has its registered office.

Changes to these terms

We may update these terms. The version in force is on this page, with its effective date. If a change is significant, we will tell you in advance, in the app or by email. If you do not agree with the new version, you can delete your account; if you keep using Sollar after the effective date, the new version applies to you.

Contact

Email: kameda@kamedatec.com

These terms are published in Portuguese, English, Spanish and Chinese. If the versions differ, the Portuguese version prevails for Colabtec Digital LTDA and the Chinese version prevails for 珠海市科铼博科技有限公司.